Delivery and Returns Page

 

Delivery

We currently deliver to the UK only.

But here, at Culture Clothing, we believe in a personal service for ALL of our customers. So, if you live outside the UK, just pop us an email to [email protected] and we’ll see if we can arrange shipping for you!

All orders over £40 enjoy FREE delivery!

Please find below the services available to suit your needs.

UK Delivery Services (including Highlands and Islands, Scilly Isles and the Isle of Man)

Delivery Type

Delivery Service

Price

Standard

Delivery Aim 2- 5 Working Days

£2.60

1St Class

Delivery Aim 1 Working Day

£4.10

Special Delivery

Guaranteed by 1pm next Working Day

£6.95

 

We, at Culture Clothing, aim to despatch all orders placed before 3pm on the same day. However, we are not liable for any unprecedented delays which are due to reasons outside of our control. 

 

Refunds & Returns Policy

  • Return Within 7 days of receipt if there is a fault
  • Must be in an unused condition with labels attached and packaged appropriately
  • Solely for the purpose to maintain hygiene as well as health and safety, certain jewellery products may not be returned.
  • If package appears to be damaged upon delivery, do not sign for it.

 

If you would like to make a return, please find instructions below:

-          Enclose item and proof of purchase in its original packaging within the parcel.

-          Enclose a note explaining who it is from as well as the fault of goods.

-           Upon postage, please remember to ask for and keep a receipt as proof of postage in the event of it being lost.

-          Culture Clothing will refund a maximum of £5.99 delivery costs.

 


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